Privacy

Privacy policy

By using certain parts of this site, by subscribing to the newsletter, you provide information that identifies you as a person. This only happens for our services and information and if you give us permission to do so.

Your personal data will be processed in accordance with the provisions of the European General Data Protection Regulation (AVG) (also known as General Data Protection Regulation or ‘GDPR’).

This privacy policy applies to the services of BUENAS OPEN. We are not responsible for the privacy policies of other sites and resources linked to our website, but we do refer to them so that you can find the necessary information.

By using this website you accept this privacy policy.

YOU ALWAYS HAVE THE RIGHT TO REQUEST YOUR RETAINED PERSONAL DATA:

  • To request and inspect,
  • To amend or have amended
  • Delete it or have it deleted.

This can be done for one or more entries in different databases.

You can also ask to be removed from all databases. You will then be ‘forgotten’ and not contacted in any way.

If you make the changes or deletions yourself, this is effective immediately. If you request that changes be made, this will be done as quickly as possible and at least within 30 days.

HOW DO YOU ASSERT YOUR RIGHTS?

This can be done by clicking on a link at the bottom of the newsletter or by emailing a simple request to hello@buenasopen.com. You can also use the contact form.

Always include:

    • First and last name of the person you want to delete or change.
    • Email address of the person you want to delete or change.
    • What changes you want to make or you want the person to be deleted.

THIS IS HOW WE PROCESS YOUR DATA:

The data controller is:

  • BUENAS OPEN
  • SANDERUSSTRAAT 57, 2018 ANTWERPEN
  • HELLO@BUENASOPEN.COM.
 

Your personal data are processed by the following data processors (who also comply with the GDPR rules).

BUENAS OPEN having its registered office at SANDERUSSTRAAT 57, 2018 ANTWERPEN and to be reached at HELLO@BUENASOPEN.COM. (VAT: BE0772.289.254)

For sending e-newsletters the data processor is Mailchimp with base in the U.S.A. By subscribing to our newsletter you agree to the terms of Mailchimp. An agreement has been made with this data processor to protect your personal data.

For user analysis of our website we use Google Analytics. For this purpose, information about the use of our website is collected anonymously. This data is not passed on to Google and is not used for marketing and advertising purposes.

WHY IS YOUR PERSONAL DATA HELD?

Your personal data will be used for a specific purpose (and only for that purpose) with following legal grounds:

  • Contact form: to fulfill your request, to give you an answer (execution of assignment).
  • Newsletter subscription: to send you an occasional newsletter with offers or information that may be of interest to you (consent of data subject) This newsletter will only be sent if there is information of interest to you.


An exception to this is only possible with your explicit permission.

WHAT DATA IS COLLECTED?

Only those personal data are collected that are necessary to fulfill a particular part of our service or to send you information.

These may include:

  • First name and surname
  • E-mail address
  • Home address
  • Work address
  • Phone number
  • VAT number

In forms, some information is mandatory (usually marked with an *), this information is needed to provide you with the desired service.

Other information – not marked with * – can be useful, but is not absolutely necessary. You choose whether to enter data here.

On the basis of completed data or placed cookies (see below) no marketing profiles are created.

MINORS.

We have absolutely no intention of collecting data on website visitors who are minors, even if they have permission from parents or guardians. However, we cannot control whether a visitor is a minor. Therefore, make sure you are involved in the online activities of your minor children to prevent their data from being processed by us or our partners.

HOW LONG WILL YOUR DATA BE KEPT?

Personal data is kept as long as necessary to provide you with the service you activated yourself or for which you gave your consent. Your personal data will be kept for a maximum of 5 years after its last use.

DATA SECURITY

The computers and internet connections on which your personal data are stored and transported are protected as much as possible against hacking, installation of malware and other improper use. You can only log in on the computers and the network with a user name and password.

Anyone who can view or know your personal data on behalf of BUENAS OPEN is bound to confidentiality of that information.

Personal data is backed up in order to be able to restore it in case of physical or technical incidents.

All BUENAS OPEN employees are informed about the importance of protecting personal data and privacy.

TRANSFER TO THIRD PARTIES.

Your personal data will not be passed on to third parties. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our service and information provision and if they can guarantee the secure storage of personal data with a guarantee for your privacy.

Your personal data will only be passed on if this is necessary for the purpose for which you gave your permission and provided the personal data (newsletter sending or if this is legally required and permitted (for example, in the context of a judicial investigation).

We do not provide personal data to parties based outside the EU, except Mailchimp and Google.

COOKIES.​

This website uses functional and analytical cookies. This is done anonymously. Read more about this in our cookie policy.

In a nutshell: functional cookies make our website work better, analytical cookies tell us something about how the website is used. No personal data is collected or transmitted in this process. The cookies are not used for marketing or advertising.

You can disable and enable cookies in your browser settings and also delete them.

AUTOMATIC STORAGE OF NON-PERSONAL DATA.

During a visit to this website, data on the use of the website is automatically stored. This is only non-personal and anonymous data (for example, your IP address is not tracked). We analyze this information with Google Analytics (read the privacy policy of Google and Google Analytics for more info) to be able to improve our website, however, no personal information is tracked or passed on to Google and other third parties.

FACEBOOK, TWITTER AND OTHER SOCIAL MEDIA.​

This site contains share buttons for social media networks. The code behind these buttons places – when used – a cookie on your computer. The privacy rules of the social networks apply to this. We have no influence on and no responsibility for what these networks do with your personal data.

We also have no control over how other users of social media handle your information after you have shared something on our website.

WHEN THINGS GO WRONG...

We handle your personal data as carefully as possible and keep them secure. If something does go wrong, we will inform you as soon as possible and do everything we can to limit the damage.

The dissemination of your personal data through data theft or data leakage cannot give rise to claims for damages against us.

COMPLAINTS.​

If, despite our precautions, you have a complaint about our use of your personal data, please contact iHELLO@BUENASOPEN.COM and we will find a solution.

More information on complaints procedures can be found on the following websites: privacycommissie, Vlaamse Toezichtcommissie.

CHANGES.​

This Privacy Statement may change. We adjust the rules and conditions in order to protect your privacy as much as possible and handle your personal data in a transparent way. So please check back regularly. The last update is dated April 25, 2022.

Cookie policy

Buenas OPEN  with its registered office at SANDERUSSTRAAT 57, 2018 ANTWERPEN is responsible for this cookie policy. For all questions and / or comments please contact the above address or at the e-mail address hello@buenasopen.com.

BUENAS OPEN considers it important that you can view, listen to, read or experience its CBUENAS OPEN content at any place and at any time via various media platforms. BUENAS OPEN also wants to work on interactive services and services tailored to your needs. On BUENAS OPEN  -online services techniques are used to make this possible, for example by using cookies and scripts. These techniques are referred to below as cookies for convenience. In this cookie policy BUENAS OPEN wishes to inform you which cookies are used and why. It also explains to what extent you as a user can control their use. BUENAS OPEN wishes to safeguard your privacy and the user friendliness of its online services as much as possible. BUENAS OPEN has tried to keep this policy as simple as possible.

This cookie policy applies to all “BUENAS OPEN  online services”, in particular all websites, (mobile) applications and internet services that BUENAS OPENoffers and that provide access to CBUENAS OPEN content.

Certain data collected allows to identify you or to establish a connection with you as a natural person and therefore qualifies as personal data. In that case, the information (including your various rights) set out in our Privacy Policy (see above) also applies to these processing operations by the cookies. 

BUENAS OPEN  may change its cookie policy at any time. This may happen, for example, in the context of changes to its services or applicable legislation. The amended policy will then be announced on the relevant BUENAS OPEN online services and will apply from the time it is announced.S

WHAT ARE COOKIES?

Cookies are small data or text files installed on your computer or mobile device when you visit a website or use a (mobile) application. The cookie file contains a unique code that allows your browser to be recognized by the website or web application during the visit to the online service or during consecutive, repeated visits. Cookies can be set by the server of the website or application you are visiting, but also by third-party servers that may or may not cooperate with this website or application.

Cookies generally make the visitor’s interaction with the website or application easier and faster and help the visitor navigate between the different parts of a website or application.

HOW CAN YOU REFUSE OR MANAGE THE USE OF COOKIES ON BUENAS OPEN'S ONLINE SERVICES?

You can refuse the installation of cookies through your browser settings. You can also delete already installed cookies from your computer or mobile device at any time, as follows:

If you disable cookies, please note that certain graphics may not look pretty, or you may not be able to use certain applications. Below is a detailed list of all the types of cookies BUENAS OPEN uses on its websites.

USED COOKIES.​

The following elements must be described for each cookie.

1. Reverse proxy (example cookie)

  • Name of cookie: VOGANONUSER
  • Purpose: the Reverse Proxy of the Flemish government places this cookie on Vlaanderen.be to ensure the proper execution of the transmission of communication over an electronic communication network of the Flemish government.
  • Website: vlaanderen.be
  • Cookie(s) placed by: Flemish government
  • Recipients of the data: Flemish government
  • Validity: permanent cookies with a validity of maximum 24 hours